Return & Refund

As a provider of immersive VR & AR virtual store environments, we do not manage product sales, returns, or refunds directly. Each vendor operating within our virtual stores is responsible for setting and handling their own return and refund policies.

If you wish to return a product or request a refund, please refer to the specific vendor’s return policy, which can usually be found on their store page or in your order confirmation. Any disputes, exchanges, or refund requests must be handled directly with the vendor from whom the purchase was made.
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For assistance, we recommend contacting the vendor’s customer support team.