Shipping Policy

As a provider of immersive VR & AR virtual store environments, we facilitate cutting-edge shopping experiences, but we do not handle product shipping or fulfillment directly. All shipping, delivery timelines, and return policies are managed by the individual vendors operating within our virtual stores.

Each brand or retailer sets its own shipping terms, including delivery times, costs, and return policies. We recommend reviewing the specific shipping information provided by the vendor at checkout or contacting their customer support for any inquiries related to your order.

If you have any issues with shipping or delivery, please reach out to the vendor directly, as they are responsible for all logistics and fulfillment.

Explore our stores

Discover 50+ Top Brands in an Immersive VR Experience

The Underground (Streetwear)

A raw, industrial-style store with neon accents, perfect for urban fashion brands and sneaker drops.

Enter
Casa Nuova (Luxury Furniture)

A sleek, modern store with 3D product previews and an intuitive layout for premium furniture and decor brands.

Coming soon
Nuova Estates (Real Estate Showcase)

A polished, interactive property platform featuring high-quality listings, virtual tours, and investor-friendly layouts.

Coming soon
The Vault (Exclusive Drops & Limited Editions)

A minimalist, gated-access store designed for exclusive releases, high-end collaborations, and collector’s items.

Coming soon
Address

32 Blackfriars Road
London, SE1 8PB

Call us

+44 (0) 7476 882 512

Email us

hello@brandnouva.com